Hearing FAQs

Hearing FAQ’s – Frequently Asked Questions

How will I know that I need a hearing aid?

The only way to establish a need for hearing aids is to have your hearing tested by a fully qualified hearing aid dispenser.  The hearing test will establish not only the type and degree of the loss, but also whether hearing aids will be of assistance.

The hearing aid dispensers will not only advise on whether hearing aids will help but will also advise what products are most suitable for your lifestyle. In fact we will also offer a FREE no obligation demonstration to make sure that the hearing aids will be of benefit. For peace of mind we will even offer 60 days from the point of fitting for you to exchange or upgrade your hearing aids. In the worst-case scenario where the hearing aids do not provide any benefit we will also offer a full money back guarantee.

How many kinds of digital hearing aids are there?

When people start to research hearing aids they are surprised and more often confused to find out not only how many different types of aids available but also the different levels of technology for each aid.  Prices generally will vary because of the technology levels contained within the hearing aid.

All hearing aids essentially have a microphone or microphones where sound enters the hearing aid, a receiver that omits the sound into the ear and a bit in the middle. It is the bit in the middle or how the sound is processed that will alter the quality of how well you hear and will also reflect the differences in cost. For more accurate programming and clearer hearing, the number of channels or times the sound is divided up after entering the microphone is an important consideration. Quite simply the more channels the hearing aid has then the clearer the hearing, (a little bit like the number of lines on your television affecting the clarity of the picture). Some hearing aids will reduce background noise in varying ways dependent on the manufacturer, making speech in noisier surroundings more audible. These are only two of about 15 attributes within a hearing aid that affect the performance and price

How do I know which hearing aid is best for me?

While it is reasonable to assume that the more a hearing aid costs the better it performs, it is also true that some people may not need some of the many advanced features within the hearing aids because of their lifestyle. Thus clients could be spending too much money unnecessarily for features that they may never need or use.

During your hearing consultation the Hearing Aid Dispenser will compile a case history of your needs and lifestyle.  Once the case history and results have been established the Hearing Aid Dispenser will ensure that the clients’ needs are met so that you don’t pay for technology that will never be used.

Why do Hearing aids cost so much?

Hearing aids can vary in price from hundreds to thousands of pounds. Although it is true to say that the products quality affects the price, the cost of the same products can dramatically vary from company to company.

BY keeping our overheads low, our prices have been found to be as much cheaper than some national companies. The cost of our hearing aids will also include the manufacturer’s guarantee (usually 2 years as standard with a choice of an extra 2 or 3 years at a supplement).

All other follow up, aftercare and servicing is included within our cost. As hearing loss worsens with time, the hearing aids will need to be reprogrammed to match the new hearing loss, this is also included free of charge. These services are offered by the dispenser for the life of the aid regardless of warranty. Manufacturers are always keen to invest heavily in research and development to produce better, more affective hearing aids. These costs also contribute to the hearing aid price.

How long do hearing aids last?

The life expectancy of hearing aids is on average around 5 – 7 years, but the care taken by looking after your hearing aids will also contribute towards how long your aids will last.

As an example you should always turn your aids off after removing them so that battery life is preserved and the instrument is not working when it should be. Always store your aids in a dry place and have your aids regularly serviced.   Filters should also be replaced as and when required.

We would strongly recommend that you consider having your hearing aids insured under your household contents against accidental damage or loss and to keep out of the reach of children and pets.

Does the NHS cover Hearing Aids?

Some people opt for NHS hearing aids.  Your G.P. will refer you to the Ear Nose and Throat Department at your local hospital. Depending on the Primary Care Trust (PCT) you come under, the waiting list for the initial appointment can be up to 12 weeks.  The NHS do provide a good service but the aids are limited to style and technology.  The private hearing aid market eliminates any delays and the client also has more choice of style, design and technology levels in the hearing aids.

For more information or to book your FREE no obligation hearing test please give us a call on 01604 407702 or FREEPHONE 0800 980 5033.